Help using our website

Finding what you need

There are several ways to find information:

• Our menu is on every page and gives quick access to key information.
• The home page displays latest news and promotions, as well as quick access to the most popular information on the website.
• Our site map is linked to from every page and lists all sections of our website
• Links to our social media channels allow you to keep up to date with the latest news and events.

Document downloads

Most of our downloads are in PDF, Microsoft Word or Excel format. We always try to keep the download size under 5MB, but some may be larger.

We aim to make all downloads accessible. For more information, please read our accessibility statement.

Keyboard shortcuts

Keyboard shortcuts are a useful and quick way of navigating through a site or page.

For most browsers, use your ‘Tab’ key to navigate forward through links (use Shift + Tab to go backwards), and ‘Enter’ to activate the link.

Many other keys can be used, and will vary depending on the browser and operating system you are using.

Text sizing

Most browsers will allow you to zoom in and out of the page. The most common way to do this is by using:

• 'CTRL +' to increase the size
• 'CTRL –' to decrease the size

Assistive technology

You can download software onto your device, which will allow you to hear the text on our site being spoken.

Website feedback

It is important that we know how useful you think our website is. If you think things could be improved, or have had any issues, please let us know by contacting webmaster@derby.gov.uk.